We assign consistent support workers to overnight shifts so the participant sees the same faces each week. Before any overnight shift begins, we offer a free meet and greet so the participant and their family can meet the worker, walk through the home routine, and confirm everything is comfortable.
Our overnight support workers are NDIS Worker Screened, police checked, first aid certified, and trained for the specific needs of each participant they support.
We provide overnight supports seven nights a week, year round, including public holidays. If a rostered worker is unavailable, we fill the shift from our existing team rather than sending someone the participant has never met.